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No. All of the filters we sell can sit on your shelf until you need them.
For that reason, it makes sense to "buy in bulk" since you pay less money for each filter, taking advantage of our volume discounts. |
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If you gave us your email address during checkout, you should have received an order confirmation email when your order was placed & package tracking email when your order was shipped. If you didn't receive these emails, your spam or junk mail filter may have blocked them. Please look for them in your junk or spam email folders - most email systems hold these messages in "quarantine" for at least a few weeks.
If you don't find the order confirmation or package tracking emails, please send an email to info@waterfiltersfast.com and we'll respond with your order status within 24 hours.
And if you didn't give us your email address when you placed your order, please give us a call at 1-501-620-4430, Mon-Fri, 9am-4pm, CST |
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If your refrigerator has an indicator that tells you when to change the filter, it needs to be reset when you replace the filter. Each manufacturer has different instructions for resetting the indicator.
- Amana - press and hold the dispenser lock and auto light buttons on the dispenser (at the same time) for 4 seconds until the filter status indicator begins to flash, then release the buttons. On some Amana fridges you need to press the dispenser lock and water buttons for 4 seconds until the filter status indicator begins to flash, then release the buttons.
- Frigidaire - press and hold the reset button on the dispenser until the green light flashes (up to 15 seconds).
- GE and Hotpoint - press and hold the reset water filter button on the dispenser for 3 seconds.
- Maytag and Jenn-Air - press and hold the lock and light buttons (lock and water on newer fridges) on the dispenser for about 4 seconds, until the indicator light blinks.
- Whirlpool and KitchenAid - press the light switch 5 times within 10 seconds. If the fridge has a filter button, press and hold it for 5-10 seconds.
- Samsung - press the ice type and child lock buttons simultaneously for 3 seconds.
- Note: Hold the buttons for only 3 seconds. If you press these 2 buttons simultaneously for 5 seconds, the reset function ceases. Release the buttons and repeat the same step one more time. The water filter indicator light should turn green.
- LG - press and hold the reset button for 3 seconds.
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US Customers - Flat Rate $5.00 Shipping - Per Order (any quantity) available for all 50 states and Puerto Rico.
International Customers - Contact Us at 501-620-4430 Monday - Friday (9:00 - 4:00 CST) to place your order and recieve a shipping quote. |
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After you place your order, you will receive a confirmation e-mail with directions on how to check the status of your order. You will receive another e-mail after your order has shipped. |
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Yes. All of these filters can be changed by the average homeowner. Instructions are included with each filter, but you probably won't even need them. There are one or two filters that are a little tricky to change - we send an extra instruction sheet with these filters. You can always contact us for help if you have trouble. |
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Problem: Store seems to hang or time out in Firefox 3.0, but not other browsers.
Solution:
1st Step: Make Sure you have the Latest Version of the Firefox Browser. Some users have experienced an improvement by just updating their version of Firefox and taking no other action. To Update Firefox just select 'Check for Updates' from the Help menu at the top of the browser.
2nd Step: This is not an issue with the 3dcart platform but with the default settings of the Firefox browser, it is a well known issue (this KB article was copied and pasted from the Firefox KB and it affects many sites not just 3dcart’s sites), Firefox will most likely change this on future versions of their browser, it is not something we can help from within 3dcart.
Temporary Fix
Since this problem is made really bad with persistent connections we can disable this.
- Open a new tab, and goto: about:config
- Do not fear the dragons and click "I'll be careful, I promise!"
- Search for the value: network.http.keep-alive
- Right click on this value and click "toggle" to change it to false
- Then restart Firefox
This means Firefox will no longer use persistent connections, and just opens a new connection per request, and closes them as soon as they are done. This will increase the amount of traffic going through your connection by a small amount.
This will fix your browser from completely hanging for up to 5 minutes or more, although your connections will still pause sometimes, however it does not affect the rest of the browser now! Which is the main thing.
Additionally, all of the pages seem to load a lot faster. |
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If we send you a different filter from the one you ordered, or if an error on our site caused you to order the wrong filter we will gladly accept the filter for a full refund including shipping. See our return policy for more details. If you have any doubt about which filter fits your fridge, send us an e-mail and we'll look it up for you. Please tell us the brand, model number of the fridge or filter, and the location of the filter. |
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| Here are the differences between the 4396508 and the 4396510 water filters.
The 4396508 water filter has been tested and certified to remove the following from your water:
Chlorine - 99%
Lead - pH 6.5 - 99.35%
Lead - pH 8.5 - 99.31%
Mercury - pH 6.5 - 96.22%
Mercury - pH 8.5 - 91.57%
Benzene - 96.4%
p-Dichlorobenzene - 99.77%
Toxaphene - 92.86%
Cysts, 2,4-D, Atrazine, Asbestos, and Turbidity - not tested / certifed.
The 4396510 water filter has been tested and certified to remove the following from your water:
Chlorine - 97.6%
Lead - pH 6.5 - 99.35%
Lead - pH 8.5 - 99.31%
Mercury - pH 6.5 - 96.7%
Mercury - pH 8.5 - 91.2%
Benzene - 96.3%
p-Dichlorobenzene - 99.7%
Toxaphene - 92.96%
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Cysts 99.99%
2,4-D 93.06%
Atrazine 85.06%
Asbestos 99.93%
Turbidity - 99.3%
Some refrigerator models which came with the 4396508 filter have the filter indicator light set to come on after 500 gallons of usage. It is recommended that the 4396510 filter be changed every 400 Gallons to provide the best protection against cysts and the other additional contaminants so your model may require you follow the instructions on the sheet to set your capacity to 400 gallons if you want your indicator light to come on at 400 gallons instead of 500 gallons. Again, this is not required to use the better filter, but is recommended to ensure you are using your filter as it was certified (up to 400 Gallons.)
The extra cost on the 4396510 is based on the extra filtering capability as it is rated to remove cysts and other items from your water that the 4396508 is not certified to remove. If you are not concerned with removing
Cysts 99.99%
2,4-D 93.06%
Atrazine 85.06%
Asbestos 99.93%
Turbidity - 99.3%
from your water, then we recommend you purchase the cheapest filter available for your model which is the 4396508. |
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All orders placed by 2 p.m. Central time (Mon-Fri) are shipped the same day. Orders placed after 2 p.m. are shipped the following weekday.
For more details, see our Shipping Info Page. |
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